Legal Documents

Shillong Board Terms & Conditions — the complete user guide.

Please read these terms carefully before using Shillong Board. We've written everything in clear, plain language to avoid any confusion.

Last Updated: July 2026 Language: Bengali

Key Highlights at a Glance

6 Key Aspects of the Terms & Conditions

Here are the key points to know before reading the full details below.

Age Restriction

You must be 18 years of age or older to use Shillong Board. Account registration by minors is strictly prohibited, and any such account will be closed immediately upon discovery.

One Account Only

Each person may register only one account. If multiple accounts are found belonging to the same individual, all accounts may be closed and balances forfeited.

Bonus Terms

Each bonus has specific wagering requirements. You must place a required amount of bets before withdrawing any bonus cash. Full details are shown on the bonus page.

Payment Rules

Account verification is mandatory for withdrawals. The deposit and withdrawal method must be the same. The minimum withdrawal amount is ৳500.

Account Responsibilities

You are responsible for keeping your login credentials confidential. Your account must not be shared with or used by anyone else. Shillong Board will not be held liable for any unauthorized access resulting from compromised credentials.

Prohibited Activities

Fraud, manipulation, use of bots, or any other form of dishonest activity is strictly prohibited. Accounts found engaging in such behavior will be permanently closed.

1Introduction & Consent

By using the Shillong Board website or mobile app, you are considered to have fully agreed to these terms and conditions. These terms constitute a legal agreement between you and Shillong Board.

Shillong Board is an online gaming platform offering users in Bangladesh a wide range of gaming services, including slots, Live Casino, cricket betting, and poker. Our goal is to provide a safe, transparent, and enjoyable gaming environment.

These terms are written in Bengali so all users can understand them with ease. If anything is unclear, please reach out to our Help Center — we'll be happy to explain in Bengali.

If you do not agree with these Terms & Conditions, please discontinue use of Shillong Board. Continued use of the platform constitutes your acceptance of these terms.

2Account Registration

To open an account with Shillong Board, you must provide accurate and truthful information. Registering with false details is a violation of our terms and conditions and may result in account termination.

  • Each individual may only open one account
  • Your full name, mobile number, and date of birth must be entered correctly at the time of registration.
  • Identity verification (KYC) must be completed before withdrawing
  • Your account password must be strong and kept confidential
  • The mobile number registered to your account must remain active.

A copy of your National ID (NID) or passport may be requested for account verification. This is done solely to protect your account security.

3Age Limit & Eligibility

Users must be at least 18 years old to register an account and play on Shillong Board. This rule applies without exception.

Shillong Board takes strict measures to protect minors. If an account holder is found to be under 18 years of age, the account will be immediately closed and all transactions will be voided.

Eligibility RequirementsRequirementsStatus
Age18 years of age or olderMandatory
ResidenceVerified UserMandatory
Mobile NumberActive Bangladeshi phone numberMandatory
NID / PassportWithdrawal TimeframeRequired
Multiple AccountsMultiple accounts per personNot Permitted

4Deposits & Withdrawals

Shillong Board supports all major mobile banking services in Bangladesh for deposits and withdrawals. Full details on payment rules are provided below.

  • Minimum deposit amount ৳50
  • Minimum withdrawal amount ৳500
  • Withdrawal requests are processed within 24 hours.
  • Deposits and withdrawals must be made using the same payment method.
  • Use of third-party payment methods is strictly prohibited
  • The deposited amount must be wagered at least once before making a withdrawal

If suspicious payment activity is detected, Shillong Board reserves the right to temporarily hold withdrawals until the account has been verified.

5Bonuses & Promotions

Shillong Board offers a variety of bonuses and promotions. Each bonus has its own specific terms, which are clearly stated on the bonus page.

The general rules regarding bonuses are outlined below:

  • Welcome bonus is available to newly registered users only
  • Each bonus has a separate wagering requirement (typically 20x–40x).
  • Wagering must be completed before winnings from a bonus can be withdrawn.
  • Any unused bonus will be forfeited once the bonus period expires.
  • The same promotion cannot be claimed more than once.
  • Withdrawing before meeting bonus terms may result in the bonus being forfeited

Shillong Board reserves the right to modify, suspend, or cancel any bonus offer at any time. Visit our promotions page regularly to stay updated on the latest bonus offers.

6Gaming Rules

All games on Shillong Board are RNG (Random Number Generator) certified, meaning every result is entirely random. No outcome can be predetermined by Shillong Board or any player.

  • Shillong Board is not liable for any winnings voided due to technical errors
  • If internet connectivity is lost, game results will be determined based on server records.
  • In the event of a dispute over game rules, server logs will serve as the final and definitive record
  • In live games, bets may be voided if the stream is disconnected.
  • If a match is cancelled in cricket betting, the bet will be refunded.

7Prohibited Activities

Shillong Board is committed to maintaining a fair and secure gaming environment. The following activities are strictly prohibited:

  • Playing games using bots or automated software
  • Creating multiple accounts to claim bonus benefits
  • Opening an account under a false identity or concealing personal information
  • Exploiting system vulnerabilities to gain an unfair advantage
  • Use of third-party payment methods
  • Money laundering or processing of illegal funds
  • Collusion against other players

If any such activity is found to have occurred, the account may be permanently closed, all balances forfeited, and legal action taken if necessary.

8Account Closure & Suspension

Shillong Board reserves the right to close or temporarily suspend an account under the following circumstances:

  • Upon evidence of a terms and conditions violation
  • Upon detection of suspicious or fraudulent activity
  • If a user is confirmed to be a minor
  • If KYC verification fails
  • At the user's own request

Users may also request account closure at any time. As part of responsible gaming, a self-exclusion option is available that locks the account for a specified period.

9Use of Personal Information

Your personal information is handled in accordance with Shillong Board's privacy policy. For details on how we collect, store, and use your data, please visit our Privacy Policy available on the page.

  • Your personal information is never sold to third parties.
  • Your information is used solely for service delivery and security purposes.
  • We may be legally required to share information with government authorities.
  • SSL encryption is used to protect your data

10Limitation of Liability

Shillong Board is an entertainment gaming platform. We are not liable for the following:

  • Game loss due to internet connectivity issues
  • Issues with the user's personal device
  • Delays caused by third-party payment gateways
  • Personal financial losses resulting from gaming

Stay aware of gaming addiction. Shillong Board is committed to responsible gaming. Our Responsible Gaming Visit the page for full details.

11Right to Amend Terms

Shillong Board reserves the right to update these terms and conditions at any time. For significant changes, registered users will be notified via email or app notification.

Continued use of the platform after updated terms take effect will be considered your acceptance of the new terms. We recommend checking this page regularly.

You can always check when the Terms & Conditions were last updated by looking at the "Last Updated" date at the top of the page.

12Contact & Complaints

If you have any questions or complaints regarding these Terms & Conditions, please get in touch with Shillong Board. We take all complaints seriously and aim to provide prompt resolutions.

An initial response will be provided within 48 hours of submitting a complaint. Complex cases may take up to 7 business days to resolve.

Live Chat
24/7 in Bengali
Email
Response within 48 hours
Help Center
All answers here
Document Information
The terms and conditions page was last updated in July 2026.
July 2026 Bengali Version

You've read the terms — now enjoy Shillong Board safely.

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Gaming is for entertainment — not addiction. Set your own limits. Responsible Gaming Visit the page to learn more. Privacy Policy Read.

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