Your personal information is our most valued asset. Here you'll find a clear, straightforward explanation of how Shillong Board collects, uses, and protects your data.
Core Privacy Principles
A summary of the measures Shillong Board has in place to protect your privacy
All your data is protected with 256-bit SSL encryption — the same technology used by banks and government institutions. Shillong Board holds itself to that same standard.
Your name, phone number, and payment details are never sold to any third party. This is a non-negotiable policy at Shillong Board.
Your data is stored in internationally certified secure data centers. Daily backups are taken and firewalls are in place to prevent unauthorized access.
You have the right to view, correct, and delete your personal data. You can submit a request to us at any time.
We only use essential cookies. No third-party tracking cookies are used for advertising.
Your email or mobile number is never used for unsolicited advertising. Shillong Board only contacts you when necessary.
When you create an account and play on Shillong Board, certain information is required. This Privacy Policy explains what we use that information for, how long we keep it, and who we share it with.
Shillong Board believes every user has the right to control their own data. We only collect what is genuinely necessary to provide our services — nothing more.
By using Shillong Board, you are considered to have accepted this Privacy Policy. If anything is unclear, reach out to our help center — we'll walk you through it in Bengali.
The Bottom Line: We never sell your data, share it with advertisers, or use it for any purpose beyond what is necessary.
Shillong Board collects two types of information — what you provide directly, and what is generated automatically through your use of the platform.
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Age Verification & Identity | Yes |
| Mobile number | Contact & OTP Verification | Yes |
| NID / Passport | KYC verification | Withdrawal: Yes |
| Payment Information | Transaction Processing | Yes |
| IP Address | Security Monitoring | Automatic |
| Gaming history | Experience Improvement | Automatic |
Shillong Board uses your data exclusively for the purposes listed below. It is never used for anything beyond that.
Shillong Board does not use your information for ad targeting or user profiling.
Shillong Board never sells your data. However, in certain circumstances, limited information may be shared with trusted parties.
Before sharing data with any third party, Shillong Board reviews their privacy policy and enters into a data protection agreement.
Shillong Board does not retain your information longer than necessary. Even after an account is closed, certain data may be kept for a defined period to meet legal obligations.
| Data Type | Retention period | Reason |
|---|---|---|
| Account information | For as long as your account remains active | Service delivery |
| Transaction History | 5 years | Legal obligations |
| KYC documents | 3 Years (after account closure) | Regulatory Requirements |
| Customer service logs | 2 Years | Quality improvement |
| Gaming history | For as long as your account remains active | Service improvement |
After the retention period, data is securely deleted or anonymized.
The Shillong Board website and app use cookies — small files stored on your device that help improve your browsing experience.
Shillong Board does not use third-party advertising cookies or cross-site tracking cookies. You can clear cookies at any time through your browser settings.
As a Shillong Board user, you have several important rights over your personal data. To exercise these rights, please reach out to our Help Center.
You can request to know what personal information we hold about you.
You can request corrections to any inaccurate or outdated information.
You can request deletion of your information, provided there is no legal obligation requiring us to retain it.
You can request a copy of your personal information.
You can request that we stop using your information for specific purposes.
You can object to the processing of your information for specific reasons.
To exercise these rights, email us at support@shillongboard.net. We will respond within 30 business days.
Shillong Board strictly prohibits use by anyone under 18. We do not knowingly collect information from minors.
If it is found that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed. Parents with concerns are encouraged to contact support@shillongboard.net.
A note for parents — keep your devices and passwords out of reach of children, and make use of our responsible gaming tools.
Shillong Board uses industry-standard, multi-layered security measures to keep your data safe.
That said, no one can guarantee complete security on the internet. Stay cautious on your end too — use a strong password and never share your login details with anyone.
Shillong Board's platform is integrated with third-party game providers and payment services. These parties maintain their own privacy policies, which are outside of Shillong Board's control.
When visiting third-party services, we recommend reviewing their respective privacy policies.
Shillong Board may update this Privacy Policy as needed. Registered users will be notified in advance of any significant changes.
Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy. You can always check the "Last Updated" date at the top of the page to see when the most recent changes were made.
For any questions, complaints, or data-related requests regarding this Privacy Policy, please reach out through the following:
Data requests (such as viewing or deleting your information) will be processed within 30 business days.
SSL encryption, a strict privacy policy, and transparent data practices — that is the Shillong Board commitment.
Gaming is entertainment — not a habit. Set your limits and play responsibly. Responsible Gaming Learn more on the page. Terms & Conditions Read.